Our associates include credit card verification agents, fraudulence investigators, customer service executives and business analysts in the group of third-party vendors. We provide the third party vendors with access to your personal details so that your request for flight booking is efficiently processed. We authorize only those whose services are relevant to your request for flight reservation, to access your details and contact you.
Business partners in our network are the service providers whom we have associated with to improve and extend our services. If the service of any of them is required to serve your travel needs, we give them access to your information. We request you to check our business partners privacy policies which are out of our control.
Our corporate affiliates are various services providers in travel and non-travel niches. We market and promote each other. We may share your details with them in order to facilitate your access to their services. They apply fool-proof security measures to protect your vital details shared with them. The above-mentioned groups of our associates are bound to abide by their privacy policies in order to prevent your identity theft and protect your personal information.
Browsing our website iEagle.com does not require you to share or provide any personal detail. We require you to share with us some personal information when you sign up for our newsletter, open 'My Eagle' account on our website iEagle.com, or book your trip with us.
Your first name, last name, email ID, mailing address and contact number (telephone or fax) are the basic details that we request you to share with us. You are asked to provide the credit card number and credit card expiration date only when you book your trip with us. With the help of your information, we identify you as a genuine user.
In addition to the above, we collect sensitive details in certain categories of personal information and under specific circumstances. Details such as one's gender, religion, dietary preferences, medical condition, and government-issued identification numbers are part of one's sensitive personal information. We collect your sensitive personal information only when you require us to place your request for special in flight services/needs, like wheelchair, bassinet, in-flight attendants' service, meals (diabetic/Asian Hindu), etc. with the operating airline. We take fool-proof measures to protect your sensitive personal information, in compliance with the applicable laws, including the California Consumer Privacy Act (AB 375).
Sharing your personal details (mentioned above) is mandatory in order to book a flight and make payment for the same. We may need your frequent traveler number to process your flight booking request and notify you of the earned points. If you want to book a flight for the other person, you need to provide his / her personal details.
"For member enrollment, you need to create a "My Eagle" account using unique username and password on the website. You are required to share with us the above-mentioned personal details while creating an account for member enrollment. We use the shared details for user identification, identity checking, registration confirmation, booking confirmation, payment transaction and information improvement.
Once your "My Eagle" account is created, you need to fill up the member profile with the above-mentioned personal details for successful enrollment. Having a complete member profile you are able to avail our services quickly.
We, at times, conduct online surveys among our existing customers, registered members and potential users to know their travel needs as well as preferences. Participating in the surveys is optional. Your valuable opinions help us improve our customer service, flight booking service, website and its content. Your preferences in regard to destinations help us notify you of the available cheap flight deals for those destinations.
iEagle has a unique Rewards program for the registered users. With the program, you are entitled to receive points for online member enrollment and flight booking. The earned Rewards points are redeemable for discount on subsequent flight bookings. In order to enroll for the program, you need to share your personal information and contact details with us. Using your contact details, we notify you about the earned points and the user account status.
You may unsubscribe from iEagle.com by sending a request to firstname.lastname@example.org with the subject 'Unsubscribe'.
If you ever want to change or update the personal information that you have shared with us, log in to your 'My Eagle' account and update the profile. Or, you can email the change or update in regard to your personal information to us. We will update your profile accordingly.
We have the right to share your personal details with the lawyer in case of legal or judicial proceeding over hacking of your user account, unauthorized access to your profile or misuse of your personal information.