Frequently Asked Questions

How to request for adding special meals to my itinerary?
Will I have to pay additional charges for my infant?
Do I get a discount on booking tickets for infants or children?
Will you send me the airfare quotes through email?
Can I call iEagle for flight booking?
Can iEagle help me with last minute booking?
What can be done if my credit card details mismatch the credit card details in the company's records?
Is it possible to book a flight from one destination and return from a different destination?
Are taxes included in the displayed airfares?
Can I hold on a reservation?
Is it possible to book a trip with stopover?
How many seats can I book at a time?
Are airfares guaranteed at iEagle?
Can I book a ticket for an unaccompanied child on iEagle website?
Do you charge a fee for modifications made in a reserved itinerary?
What should I do when a seat is not assigned despite confirmed reservation?
Can I request for changing a name in a booked reservation?
Will you issue a new ticket if a change is made to the flight schedule?
Will I receive refund on cancellation of a trip?
What should I do in the event of an error on the flight schedule display?
Will I travel with a paper ticket or an e-Ticket, if my reservation is made online?
Is it possible to add more passengers to an existing booking?
What should I do if I haven’t received an email confirmation of my booking?
Is there any value to a partly used or unused air ticket?
How should I use an e-Ticket for traveling?
What kind of a baggage allowance policy do airlines have?
How should I handle checked baggage in case I'm traveling on connecting flights?
How will I know if the airlines I've booked connecting flights with have a checked baggage agreement?
What happens if I fail to board a departure or connecting flight?
What identification proof do I need to carry when traveling by air / planes ?
Is Visa required to make a one-way international trip?
Are there any additional fees which the air ticket price does not include?
Will iEagle send me a notification if my flight schedule is changed by the operating airline?
What should I do if the “Exclusive Fare” air tickets I'm looking for are sold out?
Does iEagle offer discounted airfares to military travelers?
Does iEagle offer discounted airfares to senior citizens?
What is the difference between child fare, adult fare, and senior citizen fare?
What is the difference between one-way trip, round trip, and multicity trip?
How many types of travel class are there on an aircraft?

Payment and invoice

How soon should I expect to get the refund after canceling a trip?
What should I do in case I get an email about refund that I have not requested?
What should I do if my account is showing multiple charges for one reservation?
What should I do if there are duplicate charges shown in my account?
What should I do in case I am charged more than the originally quoted amount?
How will I understand if the currency conversion fee is applicable?
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