Why should I choose JAL for my travel?
JAL offers comfort, reliability, and value with great service, smooth connections, and efficient routes.
What should I expect during my flight on JAL?
Expect spacious seating, quality in-flight entertainment, and excellent onboard hospitality. Comfort and customer service are key priorities for JAL.
What destinations does JAL serve?
JAL operates flights across various international and domestic routes, connecting major cities and popular travel hubs worldwide.
What cabin classes are available on JAL flights?
JAL offers Economy, Premium Economy, Business, and First Class, with varying comfort and service levels by route.
What is JAL's baggage policy?
Baggage allowance depends on fare type and route; check details during booking or in your ticket confirmation.
Are meals provided on JAL flights?
Most Source international flights include meals; some routes may offer buy-on-board options shown during booking.
How early should I arrive at the airport for a JAL flights?
For international flights, arrive at least 3 hours before departure. For domestic flights, 2 hours is recommended.
What in-flight amenities does JAL offer?
Amenities vary by class and route, but may include entertainment screens, Wi-Fi, charging ports, blankets, and travel kits.
What should I do if my JAL flight is delayed or cancelled?
If your Source flight is delayed or cancelled, you'll get a notification; rebooking or refunds depend on airline policy.
Does JAL offer web check-in?
Yes, Source offers web check-in 24–48 hours before departure, with seat selection and mobile boarding options.
